Akankhya Singh
Data Analyst & AI Strategist
Architecting Agentic Solutions for Dubai’s Digital Economy
MSc Business Analytics (UCD Smurfit) | Specializing in Market Intelligence & Autonomous Workflows.
Hi, I’m Akankhya Singh.
I am a Data Analyst & AI Strategist dedicated to moving businesses beyond traditional reporting into the era of Agentic AI. With a technical foundation in Computer Science and a Master’s from UCD Smurfit, I specialize in building data systems that don't just "show" insights but "act" on them.
My Focus for the UAE Market: As Dubai accelerates toward its D33 Economic goals, I provide the bridge between Big Data and Autonomous Action. My work centers on:
- Precision Analytics: Identifying multi-million AED growth opportunities—such as my Dubai-Cashless 2026 initiative, which projected AED 250K+ in annual savings through optimized logistics.
- Agentic Orchestration: Developing autonomous agents (using LangChain and Python) that automate complex business logic and real-time customer engagement.
- Cloud-Native Insights: Architecting robust pipelines on Azure and GCP to ensure data integrity at scale.
Relocating to Dubai, I am looking to partner with tech-forward organizations ready to pioneer the next generation of intelligent, automated decision-making.
Skills
Skills
LangChain, CrewAI, Agentic RAG, OpenAI API, Vector Databases.
Context
Building autonomous agents that don't just predict trends but trigger business actions.
Skills
Python (Pandas/Scikit-learn), Advanced SQL, ETL Pipelines, Azure/GCP.
Context
Managing 1M+ data points and architecting scalable cloud-native pipelines.
Skills
Power BI (Advanced DAX), Market Quantification, ROI Analysis.
Context
Translating technical outputs into executive financial impact (e.g., 160% ROI for SoftHire).
Certifications
My professional credentials and qualifications.
Google / Coursera
Bloomberg LP
Dubai Future Foundation
Work Experience
My professional journey.
Nov 2025 – Present
- Impact: Architected an Agentic AI workflow using LangChain and Python that automated the processing of 5,000+ monthly customer feedback logs, reducing manual sentiment analysis time by 85%.
- Metric: Developed a predictive revenue model for an E-commerce client that identified $15K in monthly "at-risk" revenue, leading to a 12% improvement in customer retention through automated re-engagement triggers.
- Infrastructure: Deployed and managed automated data pipelines on Google Cloud Platform (GCP), ensuring 99.9% data availability for real-time stakeholder decision-making.
Oct 2025 – Jan 2026
- Impact & ROI: Architected a market diversification strategy for SoftHire, identifying a 160% ROI and automating 36% of end-to-end sponsorship workflows for 4,000+ targeted law firms.
- Value Quantification: Identified and quantified £3,200 in total annual savings per boutique firm through a combination of junior efficiency gains (36% time saved), senior leverage, and a 10% reduction in risk exposure.
- Market Intelligence: Conducted a comprehensive market quantification analysis identifying 4,000 target immigration law firms, resulting in a strategic roadmap projecting £100K+ in Annual Recurring Revenue (ARR) within the first 10% of market penetration.
- Global Expansion: Architected a vertical expansion strategy mapping UK sponsor license workflows to international markets in Australia and New Zealand, identifying high-value overlaps in digital application compliance.
Jun 2022 – Mar 2024
- Impact: Managed and optimized the end-to-end data lifecycle for an enterprise environment with 1M+ daily data points, improving SQL query performance by 40% through advanced indexing and schema redesign.
- Automation: Designed and maintained 20+ automated ETL pipelines using Python and SQL Server, eliminating 30+ hours per week of manual data entry and reconciliation.
- Efficiency: Developed custom Python scripts to automate departmental report generation, delivering real-time performance metrics to leadership 2x faster than previous legacy workflows.
Projects
My work in Agentic AI and data systems.
Retention Pulse Agent
Revenue at Risk
AED 1.52M
Customer Churn Rate
14.8%
Projected Annual Savings
AED 450K
Executive Summary
In high-volume e-commerce, customer churn is a silent revenue killer. Traditional analytics report on churn after it happens. The Retention Pulse Agent acts proactively.
- Identifies 351 at-risk VIPs in real-time using a predictive XGBoost model, pinpointing AED 1.52M in revenue at risk.
- Orchestrates an autonomous LangChain agent to analyze customer history and generate hyper-personalized retention offers (e.g., discounts, loyalty points).
- Automates the outreach process, engaging customers before they disengage, recovering AED 450K in potential lost revenue.
// Technical Logic Flow
Data Ingestion (SQL)
└──> Feature Engineering (Python)
└──> Churn Prediction (XGBoost Model)
└──> Risk Scoring & Segmentation
└──> Agentic Workflow (LangChain)
├── Analyze Customer Profile
├── Generate Personalized Offer
└── Execute Proactive Outreach
Interactive Power BI Model
Explore the full data model and interactive visuals by downloading the PBIX file.
Project Technology Stack
Dubai Cashless 2026: Reducing Logistics Leakage
Annual Logistics Leakage
AED 19.54K
Average RTO Rate
6.73%
Recoverable Savings
AED 1.70K
Executive Summary
In direct alignment with the Dubai Economic Agenda (D33), this project optimizes e-commerce logistics by identifying financial leakage in Cash-on-Delivery (COD) cycles. By analyzing localized delivery data across districts like Dubai Hills, Al Barsha, and JVC, the system identifies AED 19.54K in annual operational waste.
- The solution utilizes a predictive XGBoost engine to score transactions for Return-to-Origin (RTO) risk, specifically targeting the high-risk COD segment which dominates the return rate profile.
- High-risk orders trigger an Agentic AI Nudge that proactively encourages customers to secure their delivery via Aani Instant Payments, projecting an immediate recovery of AED 1.70K in previously lost logistics costs.
// Technical Logic Flow
Data Ingestion (SQL): Aggregating transaction logs, district codes (Dubai Hills, Business Bay, JVC), and payment methods.
└──> Feature Engineering (Python): Analyzing payment method risk profiles where COD shows significantly higher return rates compared to digital alternatives.
└──> RTO Prediction (XGBoost): Classifying orders as 'Safe' or 'High-Risk' based on historical failure patterns and geographical hotspots.
└──> Risk Scoring & Segmentation: Isolating the 6.73% of orders causing the majority of logistics waste.
└──> Agentic Nudge (LangChain):
├── Analyze high-risk delivery context.
├── Generate personalized Aani payment links.
└── Trigger automated "Digital-First" outreach to secure the transaction.
Logistics Optimization: Reducing the 'Logistics Waste' waterfall by converting COD friction into secured digital revenue.Dashboard Preview
Tech Stack
Institutional Portfolio Intelligence & Data Strategy
Content generalized to comply with Non-Disclosure Agreement (NDA) for private equity data.
Data Integrity
99.9% Accuracy
Asset Diversity
Multi-Asset Class
Strategy Focus
Risk Transparency
Executive Summary
Engineered a comprehensive data strategy for Blackmont, focusing on the modernization of institutional portfolio reporting. The initiative replaced manual, fragmented data collection with a high-fidelity intelligence suite designed for executive decision-making.
By implementing a rigorous ETL framework and institutional-grade data governance, the project provided a unified view of multi-asset performance. The outcome was a 'Single Source of Truth' for risk-adjusted returns, enabling senior stakeholders to visualize complex portfolio volatility and asset allocation with surgical precision.
// Technical Logic Flow
Institutional Data Sourcing: Aggregating data from diverse global asset classes and private equity streams.
└──> ETL & Normalization: Standardizing disparate financial metrics and currency formats for consistent reporting.
└──> The 'Single Source of Truth': Designing a centralized data warehouse to eliminate reporting silos.
└──> Risk & Volatility Modeling: Applying statistical models to track portfolio exposure and risk-adjusted returns.
└──> Executive Intelligence (Power BI/Tableau): Delivering high-fidelity, interactive visuals tailored for C-suite and investor relations.
└──> Data Governance: Ensuring strict compliance with security protocols and privacy standards.Data Pipeline Schematic
